MEET OUR EXCEPTIONAL TEAM OF ORGANIZERS

  • SCOTT ROEWER, CPO | FOUNDER
  • SCOTT ROEWER, CPO | FOUNDER

    headshot-scottAs a music educator for seven years, Scott knows the power of perfect harmony. Driven by a fervent entrepreneurial spirit and creative expertise, he pursued a new endeavor outside the classroom and founded Solutions by Scott & Company in 2004. Scott’s new lesson plan: organizing homes and offices to harmonize individuals’ lives. After 10 successful years, the company had grown to a successful team of organizers and with that new direction, the company was rebranded as The Organizing Agency.

    Scott earned his Certified Professional Organizer® (CPO) designation in 2007, one of the first-ever CPOs. He remains active in the professional organizing community as a member of the National Association of Professional Organizers Golden Circle, a specification for members who have achieved a high level of experience. Scott also advises on the Top Shelf panel for Closets magazine and co-authored “Get Organized Today,” a book about strategic organizing.

    Scott received his undergraduate degree from The University of Nebraska–Lincoln in music education and earned a Masters of Education from the University of Missouri–Kansas City. He also served as a convention and meeting planner for the United States Departments of Defense and Transportation, before becoming a professional organizer.
    Your first visit has already changed my life. Even my husband was impressed. Months, OK – Years of clutter miraculously gone or organized. Brings tears to my eyes. – L.D. Washington, DC

    headshot-scottAs a music educator for seven years, Scott knows the power of perfect harmony. Driven by a fervent entrepreneurial spirit and creative expertise, he pursued a new endeavor outside the classroom and founded Solutions by Scott & Company in 2004. Scott’s new lesson plan: organizing homes and offices to harmonize individuals’ lives. After 10 successful years, the company had grown to a successful team of organizers and with that new direction, the company was rebranded as The Organizing Agency.

    Scott earned his Certified Professional Organizer® (CPO) designation in 2007, one of the first-ever CPOs. He remains active in the professional organizing community as a member of the National Association of Professional Organizers Golden Circle, a specification for members who have achieved a high level of experience. Scott also advises on the Top Shelf panel for Closets magazine and co-authored “Get Organized Today,” a book about strategic organizing.

    Scott received his undergraduate degree from The University of Nebraska–Lincoln in music education and earned a Masters of Education from the University of Missouri–Kansas City. He also served as a convention and meeting planner for the United States Departments of Defense and Transportation, before becoming a professional organizer.
    Your first visit has already changed my life. Even my husband was impressed. Months, OK – Years of clutter miraculously gone or organized. Brings tears to my eyes. – L.D. Washington, DC

  • NINA MUSCATO, CPO | LEAD ORGANIZER
  • NINA MUSCATO, CPO | LEAD ORGANIZER

    headshot-NinaNina joined the team of professional organizers at The Organizing Agency in
    May 2009 and earned her Certified Professional Organizer designation in 2014. Her diverse background includes a B.A. from Brown University in semiotics – expertise she utilizes to empower clients to understand the connections between arranging thoughts and surroundings.

    Nina’s professional experience includes work with Princeton University, Moody Film Institute and the Montgomery County Public Schools Gifted & Talented program, but her most valuable organization experience comes from being a mom of three daughters. Planning the post-prom party and numerous other teenager-approved school events afforded Nina significant experience with events, logistics and a discerning “clientele” – expertise she applies to organizing client homes! Nina also wrote and produced numerous web shorts for the Jane Goodall Institute and was a Giant Panda interpreter at the National Zoo. Yes! Nina speaks panda!
    Thank you! Nina was a tremendous help, offering encouraging words and great ideas on how to get and stay organized. I truly enjoyed working with her, and look forward to next week’s appointment. – D.F. Gaithersburg, MD

    headshot-NinaNina joined the team of professional organizers at The Organizing Agency in
    May 2009 and earned her Certified Professional Organizer designation in 2014. Her diverse background includes a B.A. from Brown University in semiotics – expertise she utilizes to empower clients to understand the connections between arranging thoughts and surroundings.

    Nina’s professional experience includes work with Princeton University, Moody Film Institute and the Montgomery County Public Schools Gifted & Talented program, but her most valuable organization experience comes from being a mom of three daughters. Planning the post-prom party and numerous other teenager-approved school events afforded Nina significant experience with events, logistics and a discerning “clientele” – expertise she applies to organizing client homes! Nina also wrote and produced numerous web shorts for the Jane Goodall Institute and was a Giant Panda interpreter at the National Zoo. Yes! Nina speaks panda!
    Thank you! Nina was a tremendous help, offering encouraging words and great ideas on how to get and stay organized. I truly enjoyed working with her, and look forward to next week’s appointment. – D.F. Gaithersburg, MD

  • DIANA DURAN | TEAM ORGANIZER
  • DIANA DURAN | TEAM ORGANIZER

    Creating order out of chaos is something Diana thrives on.  She began perfecting those skills as a young child who would stay up late to reorganize her drawers and closet. As an adult, friends would invite her over because she loved to help them organize their spaces.

    A life long Texas native, Diana spent the first 13 years of her professional career in the insurance industry where she honed her project management skills and coached teams of employees. Desiring a change in 2013, she utilized her people skills and natural organizing skills and launched her own organizing business. Additionally, as a fashionista with a passion for empowering women, she was also on the team at Dress for Success Austin, where she dressed over 200 women, empowering them to be proud about how they presented themselves. 

    In late 2015, a spark of curiosity and the desire to live somewhere new hit Diana and she moved to Alexandria, VA. In order to continue her passion to teach people organizing skills, she joined the team at The Organizing Agency. Diana is an active member of the National Association of Professional Organizers (NAPO) and the local chapter of NAPO. She also began volunteering for Dress for Success, Washington, DC. Loving the change of seasons here in the Mid-Atlantic, she’s already feeling this is her home away from home.

    The only bilingual member of our team, Diana speaks both English and Spanish.

    Creating order out of chaos is something Diana thrives on.  She began perfecting those skills as a young child who would stay up late to reorganize her drawers and closet. As an adult, friends would invite her over because she loved to help them organize their spaces.

    A life long Texas native, Diana spent the first 13 years of her professional career in the insurance industry where she honed her project management skills and coached teams of employees. Desiring a change in 2013, she utilized her people skills and natural organizing skills and launched her own organizing business. Additionally, as a fashionista with a passion for empowering women, she was also on the team at Dress for Success Austin, where she dressed over 200 women, empowering them to be proud about how they presented themselves. 

    In late 2015, a spark of curiosity and the desire to live somewhere new hit Diana and she moved to Alexandria, VA. In order to continue her passion to teach people organizing skills, she joined the team at The Organizing Agency. Diana is an active member of the National Association of Professional Organizers (NAPO) and the local chapter of NAPO. She also began volunteering for Dress for Success, Washington, DC. Loving the change of seasons here in the Mid-Atlantic, she’s already feeling this is her home away from home.

    The only bilingual member of our team, Diana speaks both English and Spanish.

  • SUSAN SELLA | TEAM ORGANIZER
  • SUSAN SELLA | TEAM ORGANIZER

    Bio Coming Soon

  • CYNTHIA WEINBERG | TEAM ORGANIZER
  • CYNTHIA WEINBERG | TEAM ORGANIZER

    Life changes can make or break you – it all depends on your attitude. For Cynthia, moving from New Jersey after living in her home for 21 years was a defining moment. Her husband had taken a job in Maryland and she was charged with packing up the house. Looking over the mass of items accumulated over 2 decades, Cynthia realized that it couldn’t all fit into their new place, and more importantly, that many of the items did not have a purpose in their life anymore. Cynthia embraced the challenge to seriously edit the personal belongings and discovered that instead of feeling a sense of loss, she felt a sense of happiness as she organized and decluttered.

    Since joining the TOA, Cynthia focuses on giving clients that same sense of happiness. She derives great pleasure from helping them when they do not know where to begin, and feels a tremendous sense of satisfaction when she sees that they can move forward on their own with the lessons she has provided them.

    Cynthia earned her BA in English/Communications from Goucher College. After college she worked in advertising, public relations, video production, and fundraising for a national non-profit foundation before becoming a mother to two boys. While raising her sons, she joined the PTA and her organizational skills came into play while she was a director for the annual musical with 150 parents.

    Cynthia joined the TOA team in 2015. During her time she has organized kitchens, bathrooms, closets, and decorated homes for the holidays. She can’t wait to help her next client find happiness in a more organized life.

    Life changes can make or break you – it all depends on your attitude. For Cynthia, moving from New Jersey after living in her home for 21 years was a defining moment. Her husband had taken a job in Maryland and she was charged with packing up the house. Looking over the mass of items accumulated over 2 decades, Cynthia realized that it couldn’t all fit into their new place, and more importantly, that many of the items did not have a purpose in their life anymore. Cynthia embraced the challenge to seriously edit the personal belongings and discovered that instead of feeling a sense of loss, she felt a sense of happiness as she organized and decluttered.

    Since joining the TOA, Cynthia focuses on giving clients that same sense of happiness. She derives great pleasure from helping them when they do not know where to begin, and feels a tremendous sense of satisfaction when she sees that they can move forward on their own with the lessons she has provided them.

    Cynthia earned her BA in English/Communications from Goucher College. After college she worked in advertising, public relations, video production, and fundraising for a national non-profit foundation before becoming a mother to two boys. While raising her sons, she joined the PTA and her organizational skills came into play while she was a director for the annual musical with 150 parents.

    Cynthia joined the TOA team in 2015. During her time she has organized kitchens, bathrooms, closets, and decorated homes for the holidays. She can’t wait to help her next client find happiness in a more organized life.

  • CHRIS WHITE | CLIENT CARE ASSOCIATE
  • CHRIS WHITE | CLIENT CARE ASSOCIATE

    headshot-ChrisChris comes to us all the way from sunny, warm southern California. There he worked as a blackjack dealer where he enjoyed entertaining those that came to his table. With his big smile and playful personality, he was a “fan-favorite” of the clientele. It was this customer interaction that brought him great joy. After eight wonderful years of making many, many customers big winners, he decided to go back to school to pursue something he loves most: design.

    After earning a Bachelor’s degree in Fine Arts for Fashion Design with a minor in graphic design from The Art Institute of California – San Diego, he became a Technical Designer for the 2nd largest costume manufacturer in the US. He was able to work with Disney, Pixar, Marvel, Dreamworks Animation and many more. As a comic book nerd, this was a huge thrill for, Chris. If you have a child that wore a Spider-Man, Transformers, Disney Princess or Kung Fu Panda costume, he probably designed it!

    After three great years of designing costumes, he left San Diego and relocated to Washington DC to start a new journey. He joined The Organizing Agency team in the Fall of 2014 and is excited to help those in need of organizing their home, office and life.
    I love talking to Chris. He’s is so fast to respond to my phone messages or emails which makes it easy to schedule my appointments. – C.S. Washington, DC

    headshot-ChrisChris comes to us all the way from sunny, warm southern California. There he worked as a blackjack dealer where he enjoyed entertaining those that came to his table. With his big smile and playful personality, he was a “fan-favorite” of the clientele. It was this customer interaction that brought him great joy. After eight wonderful years of making many, many customers big winners, he decided to go back to school to pursue something he loves most: design.

    After earning a Bachelor’s degree in Fine Arts for Fashion Design with a minor in graphic design from The Art Institute of California – San Diego, he became a Technical Designer for the 2nd largest costume manufacturer in the US. He was able to work with Disney, Pixar, Marvel, Dreamworks Animation and many more. As a comic book nerd, this was a huge thrill for, Chris. If you have a child that wore a Spider-Man, Transformers, Disney Princess or Kung Fu Panda costume, he probably designed it!

    After three great years of designing costumes, he left San Diego and relocated to Washington DC to start a new journey. He joined The Organizing Agency team in the Fall of 2014 and is excited to help those in need of organizing their home, office and life.
    I love talking to Chris. He’s is so fast to respond to my phone messages or emails which makes it easy to schedule my appointments. – C.S. Washington, DC

  • INTERVIEW WITH OUR FOUNDER, SCOTT ROEWER
  • INTERVIEW WITH OUR FOUNDER, SCOTT ROEWER

    How long have you been a professional organizer and how did you enter the profession?
    I started my company, which was originally named Solutions by Scott in 2004 after helping a friend organize his home. He was away for a long holiday vacation and I, unbeknownst to him, organized his entire house. No pile was left untouched, every cabinet was decluttered, and every closet was organized. Overall, I organized 10 years of consulting paperwork, three closets, repositioned furniture, painted two rooms, upcycled and painted furniture, fixed a hole in the ceiling, and organized his bookshelves. When he arrived home he was shocked and amazed and insisted that I consider developing this passion into a business.

    Tell us about the kind of work you do.
    When people ask me what I do, I tell them that I am a teacher and that “I teach people that they can live a more organized life.” So, that’s my main focus. Our services include residential organizing, time management and productivity training. We also work with small business and corporate clients.

    Who is a typical Client?
    That’s a great question. Honestly, our clients are all unique. They come with varied backgrounds and interests. Some are working professionals, some are stay at home parents, while others are entrepreneurs, corporate executives, political leaders, and students. What ties all these clients together is they all want to be more productive and organized. With each client type, we offer a variety of ways to help each person accomplishing their goals. We love working with all kinds of different personalities because we do something different every day. We are non-judgmental of anyone’s particular situation and we find most of our clients are enthusiastic about their organizing projects.

    What does being organized mean?
    That’s one of the unique things that we emphasize when we speak with prospective clients. My team does not want to force our belief system or insist someone uses a particular system. Our years of experience have helped us understand that everyone comes into the organizing process from a different point of view. Some want their homes to look like something they’ve seen in a Martha Stewart magazine; for others, good enough is good enough for them. For myself, I prefer to have a place for everything. I like my home to be nice and clutter-free, however I would never describe myself as a neat freak.

    When we work with clients, we start by asking them about their goals. One scenario might be that they want to just get out of the house on time or for their kids to be more independent while getting ready in the morning. Others want all of their papers organized so they are able to retrieve important tax documents and receipts. Or a busy entrepreneur might need help organizing their workflow to improve productivity so they can work more ‘on their business’ verses struggling while working ‘in their business’. Our clients’ goals shape the way we work with them. However our clients define an organized life, we’ll work with them to achieve that goal.

    How is your company different from other professional organizers?
    First of all, I find that most organizing professionals share a common interest in that we love helping others. Therefore we only work with clients who truly desire to be organized and are open to change. We have two lead organizers who are Certified Professional Organizers on our team and additional organizing professionals on staff. Every team members takes continuous education courses and attends professional development programs to gain more experience in the field. When we have a new organizer join our team, they undergo extensive classroom-style training as well as on sight, hands-on training.

    We utilize many coaching methods in our hands-on work because we believe our clients are the best person suited to make decisions on how systems will work. So we ask questions to help you develop your own ideas. This has been a very successful technique where we see amazing results that last long after we’re gone and the client has learned how to use the system they helped develop. We want to have fun while we work so we keep it light and often will laugh together, mix in compassion, humor and encouragement when appropriate, but you’ll also get our no-nonsense, undiluted expertise on what works for our clients based on our experience. We’ve spent years learning and training to become expert organizers and that’s why our individual clients, entrepreneurs and business clients achieve great results.

    As a company, we are fully insured, our employees are covered with workman’s compensation insurance, and we strive to provide a polished, client-centric business environment. Our clients are the most important component to our company and we want each and every one of them to reach the goals they have set for themselves.

    How does your work benefit your clients?
    For many individuals, it’s the simplicity of being able to come home and decompress without being overwhelmed by clutter on the kitchen counter, or to able to sit down and enjoy dinner without needing to clean off the table first. For others, it might be opening their inbox and not having a panic attack by seeing the volume of email, thinking their to-do list is never ending. Or, an organized life might also mean your bedroom is now your sanctuary, and that each day you have the ability to dress with ease and put together an outfit that makes you feel good because your closet is organized. It’s not necessarily just about your home, but sometimes how you feel when you come into your space and how you feel when you leave.

    For many of our clients, an organized life translates into a larger savings account because they are not re-purchasing things they can’t find or forgot they owned because it was buried behind something else. For others, organized living improves their self-esteem, simply because they welcome friends over without panicking when the doorbell rings. As you read this, you may be thinking about the benefits it may provide for yourself.

    What are some of the biggest challenges to getting organized?
    There are a variety of challenges our clients face. First, they often tell us, “I simply don’t have time”. In reality, organizing has not been a priority; therefore they’ve not yet made the time. This negative approach is a mindset that we work on correcting in order to help our clients become successful.

    Secondly, many people do not have the skills to establish efficient organizing systems and not knowing where to start or what to do can paralyze someone. Our team believes that everyone can learn organizing skills, and we can teach them those skills.

    Another challenge our clients face is life events or situations that prevent them from getting organized or staying organized. Perhaps they have special-needs children and their priorities are doctor appointments, school meetings, and making sure their teenager is fed at night. It’s not necessarily their focus that all the clothes are neatly folded, their son’s room is tidy, or their garage appears perfect when the neighbors look inside. We understand there are external realities that cause disorganization and we help our clients determine what’s most important and help them develop a system for getting it done.

    How do you approach working with clients?
    The professional organizer who works with you will need your direct input. Although there are some standard techniques in the industry that can be employed, The Organizing Agency offers a customized approach with each client. That can only happen with input from you. We will work with you to develop some guidelines on what you hope to accomplish and the best way we will work together. You will contribute to creating the process based on your needs. Our team generally works side-by-side with our clients, we do our own installations, assemble furniture, and are directly involved in most of the physicality of the process.

    What type of results can a client expect?
    If a client decides to work with us and is committed to establishing a system, based on their needs and works style, that we develop together, they can expect success. That being said, there may times when a refresher is needed or some minor tweaking but if the client is as committed to success as our team is they will have a life-changing experience. Most big life goals are not easy and getting organized is certainly no walk in the park. However, at the end of the project, and many times throughout, we see big changes in our clients and that really motivates us to continue our work.

    I’ve been disorganized my whole life, I’m not sure I can be helped.
    We can understand your concerns however you won’t be trying to do this on your own. By working with our team, we’ll be able to develop systems based on the way you think. This is not an impossible task; although some of our most challenging cases have said the same thing. We will develop a plan you can live with that will be realistic to maintain. Again, we will do everything we can to instill a learned behavior from which you, as a client can benefit.

    So, how does the process begin?
    Depending on the scope of the project, there are a variety of options. We like to begin with a “get acquainted” telephone call, which hopefully by now you’ve scheduled. If not, call 202-249-8330 to schedule your call. This short call helps to identify goals and next steps. At that time, we may decide together to perform a “Comprehensive Needs Assessment”. For more on the assessment see the next question.

    How does it work when you come over?
    The majority of our clients start with our Comprehensive Needs Assessment. For the assessment, we first send you a few questions to review and complete before your appointment. Next one of our lead professional organizers will meet with you in your home or office to complete the assessment. The assessment is a four-part process. First, we will diagnose the organizing problem with an in-depth interview; next we create a blueprint of your needs by taking a tour of your space and create a summary of the work to be completed. Next we will make specific recommendations based on our observations and finally we will estimate what it will take to execute our recommendations. We hear time after time, the comprehensive needs assessment is an eye-opening experience and that they client is relieved to know we have a plan. It was developed from our combined 20 years experience as a way to help us understand the complete picture of your individual situation. We know that no two homes or offices are alike, and this gives us some idea of how we can best help you and work efficiently when we arrive.

    At this time we will also determine whether a single organizer is needed or if your project is better suited with a team approach. Organizing appointment are completed in 4-hour time blocks from 9am – 1pm or 2pm – 6pm, 7 days a week
    .
    We arrive on time for each appointment and work smartly and efficiently with our clients, with the intention of achieving big gains from day one and every day forward.

    How quickly can I expect results?
    The timeline for each organizing project varies from person to person. The timeline is usually based on what needs to get accomplished and the level of commitment you put forth. You’ll see immediate and dramatic results after your first appointment and continue to advance toward your goal after each appointment. We do our best to move the process along as quickly as possible however it takes time to develop organizing habits. Our clients who participate in one of our 6-month programs and who complete their programs are the most successful.

    Is there a limit to how big or small a project can be?
    Our projects range from a organizing a single closet to an entire home or office, or orchestrating a move from one house to another. For our business clients, we will organize a conference room, teach workshops on how to manage your email, or work with executives to boost their productivity and organization. In fact, you may be surprised to hear about the variety of services we offer. For a comprehensive overview you should visit our website. Click here for residential service, here for a move, or here for business services. Don’t forget to take a look at the before and after photos.

    How do you handle privacy concerns?
    As a member of the National Association of Professional Organizers, our team adheres strictly to its code of ethics. We treat every situation discreetly and confidentially, and we respect your boundaries.

    How much does it cost?
    We offer a variety of a la carte services and three different, 6-month programs designed to meet most of our prospective clients needs. Our ideal clients understand that creating an organized life is a process, not a quick fix. We are happy to discuss those programs with you in detail at your assessment. There are a limited number of our more intensive programs we provide to clients at specific times and occasionally have a waiting list to enroll in those programs. If we are not able to work with you because the programs are sold out, you’re welcome to make a deposit and get started with in that next month, or we’ll be sure to refer you to an organizer that might have availability to meet your needs.

    Ok – so based on everything I’ve read, I know you’re the right company for me to work with. What are my options for getting started?
    Great! Did you know one of the most prominent characteristics of successful people is those who take action? They take risks, are decisive, take action, and they move forward towards success faster as a direct result of this. I’m happy you’ve made a decision that will be life changing and I’m thrilled we will be able to assist you achieve your goals. If you’re reading this interview you’ve most likely scheduled a Get Acquainted Call with Scott. If your call is not scheduled, call our office at 202-249-8330. During that call, we’ll get you scheduled for your in home or office assessment.

    I think I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?
    Good, sounds like you’re ready to create an organized life for yourself. Yes, if you have a couple of questions, you can call our office at 202-249-8330 or use the contact form to submit an email to our team. We’ll be happy to walk you through the process and answer any questions you may have. I can’t wait for you to get started with our team and we’re honored to be able to help you.

    How long have you been a professional organizer and how did you enter the profession?
    I started my company, which was originally named Solutions by Scott in 2004 after helping a friend organize his home. He was away for a long holiday vacation and I, unbeknownst to him, organized his entire house. No pile was left untouched, every cabinet was decluttered, and every closet was organized. Overall, I organized 10 years of consulting paperwork, three closets, repositioned furniture, painted two rooms, upcycled and painted furniture, fixed a hole in the ceiling, and organized his bookshelves. When he arrived home he was shocked and amazed and insisted that I consider developing this passion into a business.

    Tell us about the kind of work you do.
    When people ask me what I do, I tell them that I am a teacher and that “I teach people that they can live a more organized life.” So, that’s my main focus. Our services include residential organizing, time management and productivity training. We also work with small business and corporate clients.

    Who is a typical Client?
    That’s a great question. Honestly, our clients are all unique. They come with varied backgrounds and interests. Some are working professionals, some are stay at home parents, while others are entrepreneurs, corporate executives, political leaders, and students. What ties all these clients together is they all want to be more productive and organized. With each client type, we offer a variety of ways to help each person accomplishing their goals. We love working with all kinds of different personalities because we do something different every day. We are non-judgmental of anyone’s particular situation and we find most of our clients are enthusiastic about their organizing projects.

    What does being organized mean?
    That’s one of the unique things that we emphasize when we speak with prospective clients. My team does not want to force our belief system or insist someone uses a particular system. Our years of experience have helped us understand that everyone comes into the organizing process from a different point of view. Some want their homes to look like something they’ve seen in a Martha Stewart magazine; for others, good enough is good enough for them. For myself, I prefer to have a place for everything. I like my home to be nice and clutter-free, however I would never describe myself as a neat freak.

    When we work with clients, we start by asking them about their goals. One scenario might be that they want to just get out of the house on time or for their kids to be more independent while getting ready in the morning. Others want all of their papers organized so they are able to retrieve important tax documents and receipts. Or a busy entrepreneur might need help organizing their workflow to improve productivity so they can work more ‘on their business’ verses struggling while working ‘in their business’. Our clients’ goals shape the way we work with them. However our clients define an organized life, we’ll work with them to achieve that goal.

    How is your company different from other professional organizers?
    First of all, I find that most organizing professionals share a common interest in that we love helping others. Therefore we only work with clients who truly desire to be organized and are open to change. We have two lead organizers who are Certified Professional Organizers on our team and additional organizing professionals on staff. Every team members takes continuous education courses and attends professional development programs to gain more experience in the field. When we have a new organizer join our team, they undergo extensive classroom-style training as well as on sight, hands-on training.

    We utilize many coaching methods in our hands-on work because we believe our clients are the best person suited to make decisions on how systems will work. So we ask questions to help you develop your own ideas. This has been a very successful technique where we see amazing results that last long after we’re gone and the client has learned how to use the system they helped develop. We want to have fun while we work so we keep it light and often will laugh together, mix in compassion, humor and encouragement when appropriate, but you’ll also get our no-nonsense, undiluted expertise on what works for our clients based on our experience. We’ve spent years learning and training to become expert organizers and that’s why our individual clients, entrepreneurs and business clients achieve great results.

    As a company, we are fully insured, our employees are covered with workman’s compensation insurance, and we strive to provide a polished, client-centric business environment. Our clients are the most important component to our company and we want each and every one of them to reach the goals they have set for themselves.

    How does your work benefit your clients?
    For many individuals, it’s the simplicity of being able to come home and decompress without being overwhelmed by clutter on the kitchen counter, or to able to sit down and enjoy dinner without needing to clean off the table first. For others, it might be opening their inbox and not having a panic attack by seeing the volume of email, thinking their to-do list is never ending. Or, an organized life might also mean your bedroom is now your sanctuary, and that each day you have the ability to dress with ease and put together an outfit that makes you feel good because your closet is organized. It’s not necessarily just about your home, but sometimes how you feel when you come into your space and how you feel when you leave.

    For many of our clients, an organized life translates into a larger savings account because they are not re-purchasing things they can’t find or forgot they owned because it was buried behind something else. For others, organized living improves their self-esteem, simply because they welcome friends over without panicking when the doorbell rings. As you read this, you may be thinking about the benefits it may provide for yourself.

    What are some of the biggest challenges to getting organized?
    There are a variety of challenges our clients face. First, they often tell us, “I simply don’t have time”. In reality, organizing has not been a priority; therefore they’ve not yet made the time. This negative approach is a mindset that we work on correcting in order to help our clients become successful.

    Secondly, many people do not have the skills to establish efficient organizing systems and not knowing where to start or what to do can paralyze someone. Our team believes that everyone can learn organizing skills, and we can teach them those skills.

    Another challenge our clients face is life events or situations that prevent them from getting organized or staying organized. Perhaps they have special-needs children and their priorities are doctor appointments, school meetings, and making sure their teenager is fed at night. It’s not necessarily their focus that all the clothes are neatly folded, their son’s room is tidy, or their garage appears perfect when the neighbors look inside. We understand there are external realities that cause disorganization and we help our clients determine what’s most important and help them develop a system for getting it done.

    How do you approach working with clients?
    The professional organizer who works with you will need your direct input. Although there are some standard techniques in the industry that can be employed, The Organizing Agency offers a customized approach with each client. That can only happen with input from you. We will work with you to develop some guidelines on what you hope to accomplish and the best way we will work together. You will contribute to creating the process based on your needs. Our team generally works side-by-side with our clients, we do our own installations, assemble furniture, and are directly involved in most of the physicality of the process.

    What type of results can a client expect?
    If a client decides to work with us and is committed to establishing a system, based on their needs and works style, that we develop together, they can expect success. That being said, there may times when a refresher is needed or some minor tweaking but if the client is as committed to success as our team is they will have a life-changing experience. Most big life goals are not easy and getting organized is certainly no walk in the park. However, at the end of the project, and many times throughout, we see big changes in our clients and that really motivates us to continue our work.

    I’ve been disorganized my whole life, I’m not sure I can be helped.
    We can understand your concerns however you won’t be trying to do this on your own. By working with our team, we’ll be able to develop systems based on the way you think. This is not an impossible task; although some of our most challenging cases have said the same thing. We will develop a plan you can live with that will be realistic to maintain. Again, we will do everything we can to instill a learned behavior from which you, as a client can benefit.

    So, how does the process begin?
    Depending on the scope of the project, there are a variety of options. We like to begin with a “get acquainted” telephone call, which hopefully by now you’ve scheduled. If not, call 202-249-8330 to schedule your call. This short call helps to identify goals and next steps. At that time, we may decide together to perform a “Comprehensive Needs Assessment”. For more on the assessment see the next question.

    How does it work when you come over?
    The majority of our clients start with our Comprehensive Needs Assessment. For the assessment, we first send you a few questions to review and complete before your appointment. Next one of our lead professional organizers will meet with you in your home or office to complete the assessment. The assessment is a four-part process. First, we will diagnose the organizing problem with an in-depth interview; next we create a blueprint of your needs by taking a tour of your space and create a summary of the work to be completed. Next we will make specific recommendations based on our observations and finally we will estimate what it will take to execute our recommendations. We hear time after time, the comprehensive needs assessment is an eye-opening experience and that they client is relieved to know we have a plan. It was developed from our combined 20 years experience as a way to help us understand the complete picture of your individual situation. We know that no two homes or offices are alike, and this gives us some idea of how we can best help you and work efficiently when we arrive.

    At this time we will also determine whether a single organizer is needed or if your project is better suited with a team approach. Organizing appointment are completed in 4-hour time blocks from 9am – 1pm or 2pm – 6pm, 7 days a week
    .
    We arrive on time for each appointment and work smartly and efficiently with our clients, with the intention of achieving big gains from day one and every day forward.

    How quickly can I expect results?
    The timeline for each organizing project varies from person to person. The timeline is usually based on what needs to get accomplished and the level of commitment you put forth. You’ll see immediate and dramatic results after your first appointment and continue to advance toward your goal after each appointment. We do our best to move the process along as quickly as possible however it takes time to develop organizing habits. Our clients who participate in one of our 6-month programs and who complete their programs are the most successful.

    Is there a limit to how big or small a project can be?
    Our projects range from a organizing a single closet to an entire home or office, or orchestrating a move from one house to another. For our business clients, we will organize a conference room, teach workshops on how to manage your email, or work with executives to boost their productivity and organization. In fact, you may be surprised to hear about the variety of services we offer. For a comprehensive overview you should visit our website. Click here for residential service, here for a move, or here for business services. Don’t forget to take a look at the before and after photos.

    How do you handle privacy concerns?
    As a member of the National Association of Professional Organizers, our team adheres strictly to its code of ethics. We treat every situation discreetly and confidentially, and we respect your boundaries.

    How much does it cost?
    We offer a variety of a la carte services and three different, 6-month programs designed to meet most of our prospective clients needs. Our ideal clients understand that creating an organized life is a process, not a quick fix. We are happy to discuss those programs with you in detail at your assessment. There are a limited number of our more intensive programs we provide to clients at specific times and occasionally have a waiting list to enroll in those programs. If we are not able to work with you because the programs are sold out, you’re welcome to make a deposit and get started with in that next month, or we’ll be sure to refer you to an organizer that might have availability to meet your needs.

    Ok – so based on everything I’ve read, I know you’re the right company for me to work with. What are my options for getting started?
    Great! Did you know one of the most prominent characteristics of successful people is those who take action? They take risks, are decisive, take action, and they move forward towards success faster as a direct result of this. I’m happy you’ve made a decision that will be life changing and I’m thrilled we will be able to assist you achieve your goals. If you’re reading this interview you’ve most likely scheduled a Get Acquainted Call with Scott. If your call is not scheduled, call our office at 202-249-8330. During that call, we’ll get you scheduled for your in home or office assessment.

    I think I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?
    Good, sounds like you’re ready to create an organized life for yourself. Yes, if you have a couple of questions, you can call our office at 202-249-8330 or use the contact form to submit an email to our team. We’ll be happy to walk you through the process and answer any questions you may have. I can’t wait for you to get started with our team and we’re honored to be able to help you.

  • SCOTT ROEWER, CPO | FOUNDER
  • SCOTT ROEWER, CPO | FOUNDER

    headshot-scottAs a music educator for seven years, Scott knows the power of perfect harmony. Driven by a fervent entrepreneurial spirit and creative expertise, he pursued a new endeavor outside the classroom and founded Solutions by Scott & Company in 2004. Scott’s new lesson plan: organizing homes and offices to harmonize individuals’ lives. After 10 successful years, the company had grown to a successful team of organizers and with that new direction, the company was rebranded as The Organizing Agency.

    Scott earned his Certified Professional Organizer® (CPO) designation in 2007, one of the first-ever CPOs. He remains active in the professional organizing community as a member of the National Association of Professional Organizers Golden Circle, a specification for members who have achieved a high level of experience. Scott also advises on the Top Shelf panel for Closets magazine and co-authored “Get Organized Today,” a book about strategic organizing.

    Scott received his undergraduate degree from The University of Nebraska–Lincoln in music education and earned a Masters of Education from the University of Missouri–Kansas City. He also served as a convention and meeting planner for the United States Departments of Defense and Transportation, before becoming a professional organizer.
    Your first visit has already changed my life. Even my husband was impressed. Months, OK – Years of clutter miraculously gone or organized. Brings tears to my eyes. – L.D. Washington, DC

    headshot-scottAs a music educator for seven years, Scott knows the power of perfect harmony. Driven by a fervent entrepreneurial spirit and creative expertise, he pursued a new endeavor outside the classroom and founded Solutions by Scott & Company in 2004. Scott’s new lesson plan: organizing homes and offices to harmonize individuals’ lives. After 10 successful years, the company had grown to a successful team of organizers and with that new direction, the company was rebranded as The Organizing Agency.

    Scott earned his Certified Professional Organizer® (CPO) designation in 2007, one of the first-ever CPOs. He remains active in the professional organizing community as a member of the National Association of Professional Organizers Golden Circle, a specification for members who have achieved a high level of experience. Scott also advises on the Top Shelf panel for Closets magazine and co-authored “Get Organized Today,” a book about strategic organizing.

    Scott received his undergraduate degree from The University of Nebraska–Lincoln in music education and earned a Masters of Education from the University of Missouri–Kansas City. He also served as a convention and meeting planner for the United States Departments of Defense and Transportation, before becoming a professional organizer.
    Your first visit has already changed my life. Even my husband was impressed. Months, OK – Years of clutter miraculously gone or organized. Brings tears to my eyes. – L.D. Washington, DC

  • NINA MUSCATO, CPO | LEAD ORGANIZER
  • NINA MUSCATO, CPO | LEAD ORGANIZER

    headshot-NinaNina joined the team of professional organizers at The Organizing Agency in
    May 2009 and earned her Certified Professional Organizer designation in 2014. Her diverse background includes a B.A. from Brown University in semiotics – expertise she utilizes to empower clients to understand the connections between arranging thoughts and surroundings.

    Nina’s professional experience includes work with Princeton University, Moody Film Institute and the Montgomery County Public Schools Gifted & Talented program, but her most valuable organization experience comes from being a mom of three daughters. Planning the post-prom party and numerous other teenager-approved school events afforded Nina significant experience with events, logistics and a discerning “clientele” – expertise she applies to organizing client homes! Nina also wrote and produced numerous web shorts for the Jane Goodall Institute and was a Giant Panda interpreter at the National Zoo. Yes! Nina speaks panda!
    Thank you! Nina was a tremendous help, offering encouraging words and great ideas on how to get and stay organized. I truly enjoyed working with her, and look forward to next week’s appointment. – D.F. Gaithersburg, MD

    headshot-NinaNina joined the team of professional organizers at The Organizing Agency in
    May 2009 and earned her Certified Professional Organizer designation in 2014. Her diverse background includes a B.A. from Brown University in semiotics – expertise she utilizes to empower clients to understand the connections between arranging thoughts and surroundings.

    Nina’s professional experience includes work with Princeton University, Moody Film Institute and the Montgomery County Public Schools Gifted & Talented program, but her most valuable organization experience comes from being a mom of three daughters. Planning the post-prom party and numerous other teenager-approved school events afforded Nina significant experience with events, logistics and a discerning “clientele” – expertise she applies to organizing client homes! Nina also wrote and produced numerous web shorts for the Jane Goodall Institute and was a Giant Panda interpreter at the National Zoo. Yes! Nina speaks panda!
    Thank you! Nina was a tremendous help, offering encouraging words and great ideas on how to get and stay organized. I truly enjoyed working with her, and look forward to next week’s appointment. – D.F. Gaithersburg, MD

  • DIANA DURAN | TEAM ORGANIZER
  • DIANA DURAN | TEAM ORGANIZER

    Creating order out of chaos is something Diana thrives on.  She began perfecting those skills as a young child who would stay up late to reorganize her drawers and closet. As an adult, friends would invite her over because she loved to help them organize their spaces.

    A life long Texas native, Diana spent the first 13 years of her professional career in the insurance industry where she honed her project management skills and coached teams of employees. Desiring a change in 2013, she utilized her people skills and natural organizing skills and launched her own organizing business. Additionally, as a fashionista with a passion for empowering women, she was also on the team at Dress for Success Austin, where she dressed over 200 women, empowering them to be proud about how they presented themselves. 

    In late 2015, a spark of curiosity and the desire to live somewhere new hit Diana and she moved to Alexandria, VA. In order to continue her passion to teach people organizing skills, she joined the team at The Organizing Agency. Diana is an active member of the National Association of Professional Organizers (NAPO) and the local chapter of NAPO. She also began volunteering for Dress for Success, Washington, DC. Loving the change of seasons here in the Mid-Atlantic, she’s already feeling this is her home away from home.

    The only bilingual member of our team, Diana speaks both English and Spanish.

    Creating order out of chaos is something Diana thrives on.  She began perfecting those skills as a young child who would stay up late to reorganize her drawers and closet. As an adult, friends would invite her over because she loved to help them organize their spaces.

    A life long Texas native, Diana spent the first 13 years of her professional career in the insurance industry where she honed her project management skills and coached teams of employees. Desiring a change in 2013, she utilized her people skills and natural organizing skills and launched her own organizing business. Additionally, as a fashionista with a passion for empowering women, she was also on the team at Dress for Success Austin, where she dressed over 200 women, empowering them to be proud about how they presented themselves. 

    In late 2015, a spark of curiosity and the desire to live somewhere new hit Diana and she moved to Alexandria, VA. In order to continue her passion to teach people organizing skills, she joined the team at The Organizing Agency. Diana is an active member of the National Association of Professional Organizers (NAPO) and the local chapter of NAPO. She also began volunteering for Dress for Success, Washington, DC. Loving the change of seasons here in the Mid-Atlantic, she’s already feeling this is her home away from home.

    The only bilingual member of our team, Diana speaks both English and Spanish.

  • SUSAN SELLA | TEAM ORGANIZER
  • SUSAN SELLA | TEAM ORGANIZER

    Bio Coming Soon

  • CYNTHIA WEINBERG | TEAM ORGANIZER
  • CYNTHIA WEINBERG | TEAM ORGANIZER

    Life changes can make or break you – it all depends on your attitude. For Cynthia, moving from New Jersey after living in her home for 21 years was a defining moment. Her husband had taken a job in Maryland and she was charged with packing up the house. Looking over the mass of items accumulated over 2 decades, Cynthia realized that it couldn’t all fit into their new place, and more importantly, that many of the items did not have a purpose in their life anymore. Cynthia embraced the challenge to seriously edit the personal belongings and discovered that instead of feeling a sense of loss, she felt a sense of happiness as she organized and decluttered.

    Since joining the TOA, Cynthia focuses on giving clients that same sense of happiness. She derives great pleasure from helping them when they do not know where to begin, and feels a tremendous sense of satisfaction when she sees that they can move forward on their own with the lessons she has provided them.

    Cynthia earned her BA in English/Communications from Goucher College. After college she worked in advertising, public relations, video production, and fundraising for a national non-profit foundation before becoming a mother to two boys. While raising her sons, she joined the PTA and her organizational skills came into play while she was a director for the annual musical with 150 parents.

    Cynthia joined the TOA team in 2015. During her time she has organized kitchens, bathrooms, closets, and decorated homes for the holidays. She can’t wait to help her next client find happiness in a more organized life.

    Life changes can make or break you – it all depends on your attitude. For Cynthia, moving from New Jersey after living in her home for 21 years was a defining moment. Her husband had taken a job in Maryland and she was charged with packing up the house. Looking over the mass of items accumulated over 2 decades, Cynthia realized that it couldn’t all fit into their new place, and more importantly, that many of the items did not have a purpose in their life anymore. Cynthia embraced the challenge to seriously edit the personal belongings and discovered that instead of feeling a sense of loss, she felt a sense of happiness as she organized and decluttered.

    Since joining the TOA, Cynthia focuses on giving clients that same sense of happiness. She derives great pleasure from helping them when they do not know where to begin, and feels a tremendous sense of satisfaction when she sees that they can move forward on their own with the lessons she has provided them.

    Cynthia earned her BA in English/Communications from Goucher College. After college she worked in advertising, public relations, video production, and fundraising for a national non-profit foundation before becoming a mother to two boys. While raising her sons, she joined the PTA and her organizational skills came into play while she was a director for the annual musical with 150 parents.

    Cynthia joined the TOA team in 2015. During her time she has organized kitchens, bathrooms, closets, and decorated homes for the holidays. She can’t wait to help her next client find happiness in a more organized life.

  • CHRIS WHITE | CLIENT CARE ASSOCIATE
  • CHRIS WHITE | CLIENT CARE ASSOCIATE

    headshot-ChrisChris comes to us all the way from sunny, warm southern California. There he worked as a blackjack dealer where he enjoyed entertaining those that came to his table. With his big smile and playful personality, he was a “fan-favorite” of the clientele. It was this customer interaction that brought him great joy. After eight wonderful years of making many, many customers big winners, he decided to go back to school to pursue something he loves most: design.

    After earning a Bachelor’s degree in Fine Arts for Fashion Design with a minor in graphic design from The Art Institute of California – San Diego, he became a Technical Designer for the 2nd largest costume manufacturer in the US. He was able to work with Disney, Pixar, Marvel, Dreamworks Animation and many more. As a comic book nerd, this was a huge thrill for, Chris. If you have a child that wore a Spider-Man, Transformers, Disney Princess or Kung Fu Panda costume, he probably designed it!

    After three great years of designing costumes, he left San Diego and relocated to Washington DC to start a new journey. He joined The Organizing Agency team in the Fall of 2014 and is excited to help those in need of organizing their home, office and life.
    I love talking to Chris. He’s is so fast to respond to my phone messages or emails which makes it easy to schedule my appointments. – C.S. Washington, DC

    headshot-ChrisChris comes to us all the way from sunny, warm southern California. There he worked as a blackjack dealer where he enjoyed entertaining those that came to his table. With his big smile and playful personality, he was a “fan-favorite” of the clientele. It was this customer interaction that brought him great joy. After eight wonderful years of making many, many customers big winners, he decided to go back to school to pursue something he loves most: design.

    After earning a Bachelor’s degree in Fine Arts for Fashion Design with a minor in graphic design from The Art Institute of California – San Diego, he became a Technical Designer for the 2nd largest costume manufacturer in the US. He was able to work with Disney, Pixar, Marvel, Dreamworks Animation and many more. As a comic book nerd, this was a huge thrill for, Chris. If you have a child that wore a Spider-Man, Transformers, Disney Princess or Kung Fu Panda costume, he probably designed it!

    After three great years of designing costumes, he left San Diego and relocated to Washington DC to start a new journey. He joined The Organizing Agency team in the Fall of 2014 and is excited to help those in need of organizing their home, office and life.
    I love talking to Chris. He’s is so fast to respond to my phone messages or emails which makes it easy to schedule my appointments. – C.S. Washington, DC

  • INTERVIEW WITH OUR FOUNDER, SCOTT ROEWER
  • INTERVIEW WITH OUR FOUNDER, SCOTT ROEWER

    How long have you been a professional organizer and how did you enter the profession?
    I started my company, which was originally named Solutions by Scott in 2004 after helping a friend organize his home. He was away for a long holiday vacation and I, unbeknownst to him, organized his entire house. No pile was left untouched, every cabinet was decluttered, and every closet was organized. Overall, I organized 10 years of consulting paperwork, three closets, repositioned furniture, painted two rooms, upcycled and painted furniture, fixed a hole in the ceiling, and organized his bookshelves. When he arrived home he was shocked and amazed and insisted that I consider developing this passion into a business.

    Tell us about the kind of work you do.
    When people ask me what I do, I tell them that I am a teacher and that “I teach people that they can live a more organized life.” So, that’s my main focus. Our services include residential organizing, time management and productivity training. We also work with small business and corporate clients.

    Who is a typical Client?
    That’s a great question. Honestly, our clients are all unique. They come with varied backgrounds and interests. Some are working professionals, some are stay at home parents, while others are entrepreneurs, corporate executives, political leaders, and students. What ties all these clients together is they all want to be more productive and organized. With each client type, we offer a variety of ways to help each person accomplishing their goals. We love working with all kinds of different personalities because we do something different every day. We are non-judgmental of anyone’s particular situation and we find most of our clients are enthusiastic about their organizing projects.

    What does being organized mean?
    That’s one of the unique things that we emphasize when we speak with prospective clients. My team does not want to force our belief system or insist someone uses a particular system. Our years of experience have helped us understand that everyone comes into the organizing process from a different point of view. Some want their homes to look like something they’ve seen in a Martha Stewart magazine; for others, good enough is good enough for them. For myself, I prefer to have a place for everything. I like my home to be nice and clutter-free, however I would never describe myself as a neat freak.

    When we work with clients, we start by asking them about their goals. One scenario might be that they want to just get out of the house on time or for their kids to be more independent while getting ready in the morning. Others want all of their papers organized so they are able to retrieve important tax documents and receipts. Or a busy entrepreneur might need help organizing their workflow to improve productivity so they can work more ‘on their business’ verses struggling while working ‘in their business’. Our clients’ goals shape the way we work with them. However our clients define an organized life, we’ll work with them to achieve that goal.

    How is your company different from other professional organizers?
    First of all, I find that most organizing professionals share a common interest in that we love helping others. Therefore we only work with clients who truly desire to be organized and are open to change. We have two lead organizers who are Certified Professional Organizers on our team and additional organizing professionals on staff. Every team members takes continuous education courses and attends professional development programs to gain more experience in the field. When we have a new organizer join our team, they undergo extensive classroom-style training as well as on sight, hands-on training.

    We utilize many coaching methods in our hands-on work because we believe our clients are the best person suited to make decisions on how systems will work. So we ask questions to help you develop your own ideas. This has been a very successful technique where we see amazing results that last long after we’re gone and the client has learned how to use the system they helped develop. We want to have fun while we work so we keep it light and often will laugh together, mix in compassion, humor and encouragement when appropriate, but you’ll also get our no-nonsense, undiluted expertise on what works for our clients based on our experience. We’ve spent years learning and training to become expert organizers and that’s why our individual clients, entrepreneurs and business clients achieve great results.

    As a company, we are fully insured, our employees are covered with workman’s compensation insurance, and we strive to provide a polished, client-centric business environment. Our clients are the most important component to our company and we want each and every one of them to reach the goals they have set for themselves.

    How does your work benefit your clients?
    For many individuals, it’s the simplicity of being able to come home and decompress without being overwhelmed by clutter on the kitchen counter, or to able to sit down and enjoy dinner without needing to clean off the table first. For others, it might be opening their inbox and not having a panic attack by seeing the volume of email, thinking their to-do list is never ending. Or, an organized life might also mean your bedroom is now your sanctuary, and that each day you have the ability to dress with ease and put together an outfit that makes you feel good because your closet is organized. It’s not necessarily just about your home, but sometimes how you feel when you come into your space and how you feel when you leave.

    For many of our clients, an organized life translates into a larger savings account because they are not re-purchasing things they can’t find or forgot they owned because it was buried behind something else. For others, organized living improves their self-esteem, simply because they welcome friends over without panicking when the doorbell rings. As you read this, you may be thinking about the benefits it may provide for yourself.

    What are some of the biggest challenges to getting organized?
    There are a variety of challenges our clients face. First, they often tell us, “I simply don’t have time”. In reality, organizing has not been a priority; therefore they’ve not yet made the time. This negative approach is a mindset that we work on correcting in order to help our clients become successful.

    Secondly, many people do not have the skills to establish efficient organizing systems and not knowing where to start or what to do can paralyze someone. Our team believes that everyone can learn organizing skills, and we can teach them those skills.

    Another challenge our clients face is life events or situations that prevent them from getting organized or staying organized. Perhaps they have special-needs children and their priorities are doctor appointments, school meetings, and making sure their teenager is fed at night. It’s not necessarily their focus that all the clothes are neatly folded, their son’s room is tidy, or their garage appears perfect when the neighbors look inside. We understand there are external realities that cause disorganization and we help our clients determine what’s most important and help them develop a system for getting it done.

    How do you approach working with clients?
    The professional organizer who works with you will need your direct input. Although there are some standard techniques in the industry that can be employed, The Organizing Agency offers a customized approach with each client. That can only happen with input from you. We will work with you to develop some guidelines on what you hope to accomplish and the best way we will work together. You will contribute to creating the process based on your needs. Our team generally works side-by-side with our clients, we do our own installations, assemble furniture, and are directly involved in most of the physicality of the process.

    What type of results can a client expect?
    If a client decides to work with us and is committed to establishing a system, based on their needs and works style, that we develop together, they can expect success. That being said, there may times when a refresher is needed or some minor tweaking but if the client is as committed to success as our team is they will have a life-changing experience. Most big life goals are not easy and getting organized is certainly no walk in the park. However, at the end of the project, and many times throughout, we see big changes in our clients and that really motivates us to continue our work.

    I’ve been disorganized my whole life, I’m not sure I can be helped.
    We can understand your concerns however you won’t be trying to do this on your own. By working with our team, we’ll be able to develop systems based on the way you think. This is not an impossible task; although some of our most challenging cases have said the same thing. We will develop a plan you can live with that will be realistic to maintain. Again, we will do everything we can to instill a learned behavior from which you, as a client can benefit.

    So, how does the process begin?
    Depending on the scope of the project, there are a variety of options. We like to begin with a “get acquainted” telephone call, which hopefully by now you’ve scheduled. If not, call 202-249-8330 to schedule your call. This short call helps to identify goals and next steps. At that time, we may decide together to perform a “Comprehensive Needs Assessment”. For more on the assessment see the next question.

    How does it work when you come over?
    The majority of our clients start with our Comprehensive Needs Assessment. For the assessment, we first send you a few questions to review and complete before your appointment. Next one of our lead professional organizers will meet with you in your home or office to complete the assessment. The assessment is a four-part process. First, we will diagnose the organizing problem with an in-depth interview; next we create a blueprint of your needs by taking a tour of your space and create a summary of the work to be completed. Next we will make specific recommendations based on our observations and finally we will estimate what it will take to execute our recommendations. We hear time after time, the comprehensive needs assessment is an eye-opening experience and that they client is relieved to know we have a plan. It was developed from our combined 20 years experience as a way to help us understand the complete picture of your individual situation. We know that no two homes or offices are alike, and this gives us some idea of how we can best help you and work efficiently when we arrive.

    At this time we will also determine whether a single organizer is needed or if your project is better suited with a team approach. Organizing appointment are completed in 4-hour time blocks from 9am – 1pm or 2pm – 6pm, 7 days a week
    .
    We arrive on time for each appointment and work smartly and efficiently with our clients, with the intention of achieving big gains from day one and every day forward.

    How quickly can I expect results?
    The timeline for each organizing project varies from person to person. The timeline is usually based on what needs to get accomplished and the level of commitment you put forth. You’ll see immediate and dramatic results after your first appointment and continue to advance toward your goal after each appointment. We do our best to move the process along as quickly as possible however it takes time to develop organizing habits. Our clients who participate in one of our 6-month programs and who complete their programs are the most successful.

    Is there a limit to how big or small a project can be?
    Our projects range from a organizing a single closet to an entire home or office, or orchestrating a move from one house to another. For our business clients, we will organize a conference room, teach workshops on how to manage your email, or work with executives to boost their productivity and organization. In fact, you may be surprised to hear about the variety of services we offer. For a comprehensive overview you should visit our website. Click here for residential service, here for a move, or here for business services. Don’t forget to take a look at the before and after photos.

    How do you handle privacy concerns?
    As a member of the National Association of Professional Organizers, our team adheres strictly to its code of ethics. We treat every situation discreetly and confidentially, and we respect your boundaries.

    How much does it cost?
    We offer a variety of a la carte services and three different, 6-month programs designed to meet most of our prospective clients needs. Our ideal clients understand that creating an organized life is a process, not a quick fix. We are happy to discuss those programs with you in detail at your assessment. There are a limited number of our more intensive programs we provide to clients at specific times and occasionally have a waiting list to enroll in those programs. If we are not able to work with you because the programs are sold out, you’re welcome to make a deposit and get started with in that next month, or we’ll be sure to refer you to an organizer that might have availability to meet your needs.

    Ok – so based on everything I’ve read, I know you’re the right company for me to work with. What are my options for getting started?
    Great! Did you know one of the most prominent characteristics of successful people is those who take action? They take risks, are decisive, take action, and they move forward towards success faster as a direct result of this. I’m happy you’ve made a decision that will be life changing and I’m thrilled we will be able to assist you achieve your goals. If you’re reading this interview you’ve most likely scheduled a Get Acquainted Call with Scott. If your call is not scheduled, call our office at 202-249-8330. During that call, we’ll get you scheduled for your in home or office assessment.

    I think I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?
    Good, sounds like you’re ready to create an organized life for yourself. Yes, if you have a couple of questions, you can call our office at 202-249-8330 or use the contact form to submit an email to our team. We’ll be happy to walk you through the process and answer any questions you may have. I can’t wait for you to get started with our team and we’re honored to be able to help you.

    How long have you been a professional organizer and how did you enter the profession?
    I started my company, which was originally named Solutions by Scott in 2004 after helping a friend organize his home. He was away for a long holiday vacation and I, unbeknownst to him, organized his entire house. No pile was left untouched, every cabinet was decluttered, and every closet was organized. Overall, I organized 10 years of consulting paperwork, three closets, repositioned furniture, painted two rooms, upcycled and painted furniture, fixed a hole in the ceiling, and organized his bookshelves. When he arrived home he was shocked and amazed and insisted that I consider developing this passion into a business.

    Tell us about the kind of work you do.
    When people ask me what I do, I tell them that I am a teacher and that “I teach people that they can live a more organized life.” So, that’s my main focus. Our services include residential organizing, time management and productivity training. We also work with small business and corporate clients.

    Who is a typical Client?
    That’s a great question. Honestly, our clients are all unique. They come with varied backgrounds and interests. Some are working professionals, some are stay at home parents, while others are entrepreneurs, corporate executives, political leaders, and students. What ties all these clients together is they all want to be more productive and organized. With each client type, we offer a variety of ways to help each person accomplishing their goals. We love working with all kinds of different personalities because we do something different every day. We are non-judgmental of anyone’s particular situation and we find most of our clients are enthusiastic about their organizing projects.

    What does being organized mean?
    That’s one of the unique things that we emphasize when we speak with prospective clients. My team does not want to force our belief system or insist someone uses a particular system. Our years of experience have helped us understand that everyone comes into the organizing process from a different point of view. Some want their homes to look like something they’ve seen in a Martha Stewart magazine; for others, good enough is good enough for them. For myself, I prefer to have a place for everything. I like my home to be nice and clutter-free, however I would never describe myself as a neat freak.

    When we work with clients, we start by asking them about their goals. One scenario might be that they want to just get out of the house on time or for their kids to be more independent while getting ready in the morning. Others want all of their papers organized so they are able to retrieve important tax documents and receipts. Or a busy entrepreneur might need help organizing their workflow to improve productivity so they can work more ‘on their business’ verses struggling while working ‘in their business’. Our clients’ goals shape the way we work with them. However our clients define an organized life, we’ll work with them to achieve that goal.

    How is your company different from other professional organizers?
    First of all, I find that most organizing professionals share a common interest in that we love helping others. Therefore we only work with clients who truly desire to be organized and are open to change. We have two lead organizers who are Certified Professional Organizers on our team and additional organizing professionals on staff. Every team members takes continuous education courses and attends professional development programs to gain more experience in the field. When we have a new organizer join our team, they undergo extensive classroom-style training as well as on sight, hands-on training.

    We utilize many coaching methods in our hands-on work because we believe our clients are the best person suited to make decisions on how systems will work. So we ask questions to help you develop your own ideas. This has been a very successful technique where we see amazing results that last long after we’re gone and the client has learned how to use the system they helped develop. We want to have fun while we work so we keep it light and often will laugh together, mix in compassion, humor and encouragement when appropriate, but you’ll also get our no-nonsense, undiluted expertise on what works for our clients based on our experience. We’ve spent years learning and training to become expert organizers and that’s why our individual clients, entrepreneurs and business clients achieve great results.

    As a company, we are fully insured, our employees are covered with workman’s compensation insurance, and we strive to provide a polished, client-centric business environment. Our clients are the most important component to our company and we want each and every one of them to reach the goals they have set for themselves.

    How does your work benefit your clients?
    For many individuals, it’s the simplicity of being able to come home and decompress without being overwhelmed by clutter on the kitchen counter, or to able to sit down and enjoy dinner without needing to clean off the table first. For others, it might be opening their inbox and not having a panic attack by seeing the volume of email, thinking their to-do list is never ending. Or, an organized life might also mean your bedroom is now your sanctuary, and that each day you have the ability to dress with ease and put together an outfit that makes you feel good because your closet is organized. It’s not necessarily just about your home, but sometimes how you feel when you come into your space and how you feel when you leave.

    For many of our clients, an organized life translates into a larger savings account because they are not re-purchasing things they can’t find or forgot they owned because it was buried behind something else. For others, organized living improves their self-esteem, simply because they welcome friends over without panicking when the doorbell rings. As you read this, you may be thinking about the benefits it may provide for yourself.

    What are some of the biggest challenges to getting organized?
    There are a variety of challenges our clients face. First, they often tell us, “I simply don’t have time”. In reality, organizing has not been a priority; therefore they’ve not yet made the time. This negative approach is a mindset that we work on correcting in order to help our clients become successful.

    Secondly, many people do not have the skills to establish efficient organizing systems and not knowing where to start or what to do can paralyze someone. Our team believes that everyone can learn organizing skills, and we can teach them those skills.

    Another challenge our clients face is life events or situations that prevent them from getting organized or staying organized. Perhaps they have special-needs children and their priorities are doctor appointments, school meetings, and making sure their teenager is fed at night. It’s not necessarily their focus that all the clothes are neatly folded, their son’s room is tidy, or their garage appears perfect when the neighbors look inside. We understand there are external realities that cause disorganization and we help our clients determine what’s most important and help them develop a system for getting it done.

    How do you approach working with clients?
    The professional organizer who works with you will need your direct input. Although there are some standard techniques in the industry that can be employed, The Organizing Agency offers a customized approach with each client. That can only happen with input from you. We will work with you to develop some guidelines on what you hope to accomplish and the best way we will work together. You will contribute to creating the process based on your needs. Our team generally works side-by-side with our clients, we do our own installations, assemble furniture, and are directly involved in most of the physicality of the process.

    What type of results can a client expect?
    If a client decides to work with us and is committed to establishing a system, based on their needs and works style, that we develop together, they can expect success. That being said, there may times when a refresher is needed or some minor tweaking but if the client is as committed to success as our team is they will have a life-changing experience. Most big life goals are not easy and getting organized is certainly no walk in the park. However, at the end of the project, and many times throughout, we see big changes in our clients and that really motivates us to continue our work.

    I’ve been disorganized my whole life, I’m not sure I can be helped.
    We can understand your concerns however you won’t be trying to do this on your own. By working with our team, we’ll be able to develop systems based on the way you think. This is not an impossible task; although some of our most challenging cases have said the same thing. We will develop a plan you can live with that will be realistic to maintain. Again, we will do everything we can to instill a learned behavior from which you, as a client can benefit.

    So, how does the process begin?
    Depending on the scope of the project, there are a variety of options. We like to begin with a “get acquainted” telephone call, which hopefully by now you’ve scheduled. If not, call 202-249-8330 to schedule your call. This short call helps to identify goals and next steps. At that time, we may decide together to perform a “Comprehensive Needs Assessment”. For more on the assessment see the next question.

    How does it work when you come over?
    The majority of our clients start with our Comprehensive Needs Assessment. For the assessment, we first send you a few questions to review and complete before your appointment. Next one of our lead professional organizers will meet with you in your home or office to complete the assessment. The assessment is a four-part process. First, we will diagnose the organizing problem with an in-depth interview; next we create a blueprint of your needs by taking a tour of your space and create a summary of the work to be completed. Next we will make specific recommendations based on our observations and finally we will estimate what it will take to execute our recommendations. We hear time after time, the comprehensive needs assessment is an eye-opening experience and that they client is relieved to know we have a plan. It was developed from our combined 20 years experience as a way to help us understand the complete picture of your individual situation. We know that no two homes or offices are alike, and this gives us some idea of how we can best help you and work efficiently when we arrive.

    At this time we will also determine whether a single organizer is needed or if your project is better suited with a team approach. Organizing appointment are completed in 4-hour time blocks from 9am – 1pm or 2pm – 6pm, 7 days a week
    .
    We arrive on time for each appointment and work smartly and efficiently with our clients, with the intention of achieving big gains from day one and every day forward.

    How quickly can I expect results?
    The timeline for each organizing project varies from person to person. The timeline is usually based on what needs to get accomplished and the level of commitment you put forth. You’ll see immediate and dramatic results after your first appointment and continue to advance toward your goal after each appointment. We do our best to move the process along as quickly as possible however it takes time to develop organizing habits. Our clients who participate in one of our 6-month programs and who complete their programs are the most successful.

    Is there a limit to how big or small a project can be?
    Our projects range from a organizing a single closet to an entire home or office, or orchestrating a move from one house to another. For our business clients, we will organize a conference room, teach workshops on how to manage your email, or work with executives to boost their productivity and organization. In fact, you may be surprised to hear about the variety of services we offer. For a comprehensive overview you should visit our website. Click here for residential service, here for a move, or here for business services. Don’t forget to take a look at the before and after photos.

    How do you handle privacy concerns?
    As a member of the National Association of Professional Organizers, our team adheres strictly to its code of ethics. We treat every situation discreetly and confidentially, and we respect your boundaries.

    How much does it cost?
    We offer a variety of a la carte services and three different, 6-month programs designed to meet most of our prospective clients needs. Our ideal clients understand that creating an organized life is a process, not a quick fix. We are happy to discuss those programs with you in detail at your assessment. There are a limited number of our more intensive programs we provide to clients at specific times and occasionally have a waiting list to enroll in those programs. If we are not able to work with you because the programs are sold out, you’re welcome to make a deposit and get started with in that next month, or we’ll be sure to refer you to an organizer that might have availability to meet your needs.

    Ok – so based on everything I’ve read, I know you’re the right company for me to work with. What are my options for getting started?
    Great! Did you know one of the most prominent characteristics of successful people is those who take action? They take risks, are decisive, take action, and they move forward towards success faster as a direct result of this. I’m happy you’ve made a decision that will be life changing and I’m thrilled we will be able to assist you achieve your goals. If you’re reading this interview you’ve most likely scheduled a Get Acquainted Call with Scott. If your call is not scheduled, call our office at 202-249-8330. During that call, we’ll get you scheduled for your in home or office assessment.

    I think I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?
    Good, sounds like you’re ready to create an organized life for yourself. Yes, if you have a couple of questions, you can call our office at 202-249-8330 or use the contact form to submit an email to our team. We’ll be happy to walk you through the process and answer any questions you may have. I can’t wait for you to get started with our team and we’re honored to be able to help you.